I have today (24 July) received an email advising me that I have been removed from Santander’s conveyancing panel with immediate effect due to very few instructions. However, on 1 February 2012, I paid £118.80 to Santander as the fee for its annual panel membership review.
Santander has failed to return any part of that fee. Is there a case for unjust enrichment, as I expected to be on the panel at least until the next annual review?
Stanley Jacobs, solicitor, London N3