Good timing makes law firm marketing easier
As with so many things in life, timing is vital when it comes to writing law articles as a way of marketing your firm. Good timing can improve your chances of getting your article published in the media and it can help maintain a steady flow of material for your blog or website news section.
As lawyers you have certain advantages over many professions when it comes to finding ideas for articles because you work everyday with a subject that governs our lives. Your potential readers are already pre-disposed to be interested in your article because the law affects them, their families and their businesses. Not every profession can say that.
But it gets even better. Not only do you have this excellent source of material, you also have another advantage because the law is constantly changing due to new legislation, regulations and court rulings and so on.
These changes mean you always have something new to write about.
That brings us back to the issue of timing and how it can help us produce a steady stream of articles on the same subject.
Nearly all legal changes have a long gestation period that can last several years. For example, a new piece of legislation will go through its various stages of being announced in the Queen’s speech to its readings and committee stages and so on.
Even when it receives the royal assent there will still probably be a year or so before it comes into effect.
This gives you several chances to write your articles. For example, when you first hear of a new piece of legislation that you feel may interest your readers, you could write an article explaining what the changes will mean and how it will affect people’s lives and businesses.
At this stage you probably won’t have many details about the precise nature of the new legislation but that doesn’t matter. In fact, it’s a good thing because each stage in the development of the new law gives you a chance to write another article as more information emerges.
You don’t have to take every opportunity, of course, or you may become repetitive. But you could probably write at least three or four pieces that would be worthwhile. These might be a piece when the new legislation is first mooted, another when it gets its first reading when most of the details emerge, and then another when it gets the royal assent.
If you wish, you could then do a recap when the law comes into effect a year or so later and there’s also likely to be another opportunity about six months after that when the law has had time to have an effect. At this stage you might write about whether it has actually brought the promised benefits or whether it has in fact created unforeseen problems.
To see how this might work in practice let’s consider the Equality Act. In my last blog blog I mentioned that solicitors could produce several articles by breaking the act down into its various themes rather than trying to write about everything in one go.
Good timing will provide you with even more opportunities. Many law firms have already produced several articles on the act during its progress under the previous government following the steps outlined above.
Now they will be preparing to write another article to coincide with the law coming into effect in October. The start date makes the subject topical again. There is also the angle that the new government is likely to make a few alterations. For example, it hasn’t yet decided exactly what approach it will take to all the equal pay measures covered in the act.
Ministers say they will give more details over the coming months, which will provide more opportunities to produce another blog or news article.
Once the act comes into force it will naturally have an effect of some sort. This means there will be several more chances over the coming year to return to the subject to examine how the changes are working in practice. Are they causing problems for businesses? Is there something companies can do to avoid potential pitfalls?
This may seem time-consuming but in fact it’s a very effective way of producing several worthwhile articles out of the same subject. Writing an article from scratch requires a lot of time and research so don’t limit yourself to one showing.
Return to it again and again when a new landmark appears. Your follow-up articles will be much easier and quicker to write because you have already done the main research.
It means you will be able to keep your news section fresh and up-to-date and provide a good service for your clients with the minimum effort.
Nick Kehoe is a former television and newspaper journalist. He is now managing director at law marketing firm Media Coverage.
- For more In Business blogs go to http://lawgazette.co.uk/blogs/inbusiness


Comments
Reputation management.
This is a good article, it is important that solicitors impart advice (especially as people seek to know what your knowledge is) the sooner people in the legal profession wise up to giving a little back the sooner they will realise that this pays back dividends in reputation managment.
Law firm marketing - reputation management is key
Good point about reputation management! This is a neglected area in law firm marketing and one that should be addressed urgently by anyone wanting to promote their brand and their services.
I think the reason so many firms ignore it is because it is a long term project. You need to stick at it and don't necessarily see the benefits immediately - but it's worth it in the long run as the success of hundreds of well run law firms will testify!
Reputation Management
I agree that reputation management in general can be a long term issue but one area that requires quick and constant attention is the potential for reputational damage; it is no good spending a huge amount of time and money building up a reputation when it can then take minutes to bring it down by one wrong move or a badly handled case/complaint, etc.
Reputation management goes hand in hand with good risk management strategies and procedures so if you get these right you should hopefully run a low risk of being in a position of damaging your reputation.
I can think of some very recent examples where reputations may have been tarnished by decisions that may not have been thought through fully, including a firm that publicised the fact that it had outsourced its support operations (good PR) but appeared to have forgotten to tell the staff involved, if the blogs are to be believed (bad PR)! Another firm recruited a partner from a firm that had been in the headlines for all the wrong reasons (mismanagement, firm's failure, etc) and questions have been asked about the logic behind the appointment bearing in mind the 'baggage' that followed.
All firms want to publicise the good things that happen but before they do should assess how this could be interpreted by the public, clients, employees, etc, it is far better to say nothing than say something that could then come back to haunt you; don't act in haste and repent at leisure!
Just in case there is a problem, firms should have procedures in place to minimise the damage to their reputation, for example prepare a statement for the press, use a good PR consultancy if unsure what to do, tell your staff what to do if contacted by the press (never say "no comment"!), etc.
Dealing with reputation management problems
I agree with you Brian that while a good reputation can take a long time to build, it only takes a moment to bring it crashing down. Gerald Ratner springs to mind! Careful and sustained nurturing is required.
You are also right about never saying "No Comment". Unfortunately, there is still a misconception that refusing to comment will make a problem go away. This is rarely the case. When faced with difficult questions, it is acceptable to ask for time to provide carefully considered answers. Most journalists will accept this as reasonable and will be prepared to give you time to prepare answers 7i77to what may be difficult questions.
But when you say you will respond within a certain time then make sure you do - it is only polite after all. Most journalists want to hear both sides of any problem and will try to be fair. So take the opportunity they offer to put your case. As long as your answers are honest and carefully considered, you are likely to fare better than if you fail to put your side of things by hiding behind the blanket No Comment!
The blog platform is also important
A good article so far as it goes...but no mention of the blog platform. This is also very important. It's right to make the effort to produce good content ... but then you need to go the extra step and make sure it's presented in the best possible way.
A lot of law firms we work with add a blog to their own website because that's what they've been told to do to by their SEO team. It's not necessarily the best approach. Try to keep you blog away from your site. It gives your your blog a greater sense of independence and allows you to speak more freely, even irreverantly in a way that would not be appropriate on your official website.
Also, treat your blog with the respect it deserves. Get a good platform with a proper url ... not a free platform that does everything with boringly prescribed templates. Get something you can customise and imbue with personality.
Neil King
www.saturnmedia.co.uk