Try a multifaceted approach to producing law articles

Thursday 12 August 2010 by Nick Kehoe

Many firms now provide a legal news service as part of their marketing efforts and as a way of providing extra value for clients. The problem is that while it’s easy to start a service highlighting legal developments, it can be difficult to maintain. After a few months, the enthusiasm begins to wane and the articles start to dry up.

Before you know it, you have a news section that is six months out of date. Then it becomes a little counterproductive – making you look out of touch rather than up to the minute.

There can be several reasons why the updates tail off – pressure of work and an ever-demanding caseload spring to mind. But I think there’s more to it than that. Lawyers by their nature like to cover every angle when tackling a subject. They naturally fear leaving a loophole somewhere that could come back to haunt them.

While that may be an essential approach when dealing with legal documents, it’s not helpful when writing a press release, blog or article for your website’s news section.

For a start, a client reading an article in the press or on your website is unlikely to want a chapter and verse analysis. They are more likely to want a quick and easy-to-read snapshot of what a change in the law might mean. If they are personally affected, they can always contact you for detailed and formal advice.

The other point is that if you cover every angle all at once, it’s little wonder that you soon run out of energy, enthusiasm and anything new to write about.

Thankfully, there are simple approaches you can take that will help both you and your clients. In my last blog, I listed a few new laws and legal developments outlined by the new government that would make good articles.

One of those developments was the Equality Act, which starts to come into effect in October. By chance, I came across an article about the act on a law firm website. It was a good item, but it fell into the trap of trying to cover every aspect of the new legislation all at once.

If the writer had been producing the article as an overall guide for other solicitors it would have been fine, but that wasn’t the case. It was written for the firm’s clients, who were therefore faced with wading through all the implications of the Equality Act all at once.

That’s quite a task. Remember, the act is pulling together concepts that were previously covered in nine separate pieces of legislation. It’s a major piece of work, and to ask your clients to absorb it all in one go is perhaps asking too much of them.

There are better approaches that will help you and your clients.

First, look at the act and consider the people it will affect. The first point is that it will affect both business and private individuals. Sub-divide that further, and it’s clear that it will have implications for businesses both as employers and as providers of services.

Individuals will be affected both as employees and as consumers. There are changes to our approach to discrimination; some of those changes are a new departure and some are just a shift of emphasis.

They will all affect a wide range of people in terms of discrimination relating to disability, gender reassignment, pregnancy and maternity, race – including ethnic or national origins, colour and nationality, religion or belief, sex and sexual orientation.

Once you start to break the act down into these categories you can see that there are numerous articles to be written. This approach gives you a double benefit.

First, you can target each article at a specific group so you provide them with valuable and relevant information without obliging them to wade through the parts of the act that don’t affect them personally.

Second, you will be able to provide several articles that can be fed on to your website or blog every few days, so it constantly looks up to date.

If you apply this principle to other new legislation then you will be able to create numerous targeted articles for little more effort than it would take to produce one comprehensive overview.

There’s also a timescale to this, of course, in terms of when you write and publish your articles over the several months and years that it takes an act to become law.

But perhaps I should practise what I preach and write about that in a separate post.

Nick Kehoe is a former TV and newspaper journalist. He is now managing director at law marketing firm Media Coverage

Comments

Newsletters should also be both interesting and personal.

A good article -- you're absolutely right in the importance of consistency. The other point however I would make is that I think it's very important to make any newsletter you produce both interesting and personal. Sadly far too many newsletters are generic -just buying in the content is usually very obvious

Newsletters - personal or generic

Thank you for your comments and I agree with you up to a point. There's no doubt that a well crafted, bespoke newsletter is the best approach. The problem unfortunately is that it is very time-consuming to produce that kind of material on a consistent level.

That's why so many firms no doubt buy in generic material. In doing so, however, they should ensure that the newsletter is customised as much as possible. At the very least it should contain their own logo, artwork, corporate colours and contact details. Ideally, they should also feature photos of the partners to held build the relationships with the client.

Keeping in touch with clients via a newsletter is a useful marketing approach. The better the newsletter, the more successful the process is likely to be.

But where do we find the time?

Yes, this gives some good advice but there's one thing you fail to tell us...where do we find the time to do all these things? Most of us are too busy with our case loads to be worrrying about writing stuff for marketing.

I'm sure what you say would be good if we had the time to follow it through but until our fimrs take the pressure off fee earners by hiring rather than firing then I thing that helping with marketing is just going to stay at the bottom of the to do list.

A shame I suppose but that's the reality of it.

Good planning will save you time

Of course, time will always be an issue - but if you plan carefully and make sure you get as many articles as possible out of the same subject matter then you will save time in the long run.

It's about being as efficient as possible. After all, you could work on a subject all day and only produce one article. That's wasteful, but if you sub-divide the material you may get several articles which are targeted at different groups. That's not only efficient it's more effective in terms of marketing.

Nick Kehoe
www.media-coverage.co.uk
PS Remember, it's a tough world out there. If you don't market your services propertly the competition will out manoevre you - then you might find you have more time on your hands than you bargained for!

We find time for what matters to us

Well said.

When faced with helpful advice about how to improve our marketing efforts it's all too easy for people to hide behind the cry of ... I just don't have the time. The truth is, we have to maek time for what matters, and what matters is promoting your business.

If people can't find time to do that, then as you say, they may end up with more free time than they want.

My advice is make the time...it's not as difficult as you think. Your efforts will be well rewarded with a higher profile and ultimately, with a better bottom line.

Neil King
www.saturnmedia.co.uk