News blogs

Michael Cross
Wednesday, 19 June 2013

When insurers, lawyers and claims management companies are quizzed about who is to blame for the apparent epidemic in whiplash accident claims, it is obvious who will emerge as the culprit.

Doctors, of course.

Who, conveniently, were not represented this week when MPs on the Transport Select Committee took evidence on the relationship between whiplash injury and motor insurance premiums. A rare point of agreement between successive panels of insurers and lawyers called as witnesses was that the quality of medical reporting could usefully be improved.

Even a vociferous champion of claimants’ rights, Andrew Ritchie QC, was happy to concede that a few ‘old warhorses who have more or less given up in practice’ might be guilty of less than rigorous diagnoses.

Alas, that was the extent of the consensus. But any attendee hoping for real parliamentary fireworks would have been disappointed.

For a start, a hearing in Portcullis House can never match the awful majesty of the old Palace of Westminster, where the very flagstones seem to whisper to witnesses that they are a blink of history’s eye away from a beheading in Whitehall.

Neither was the hearing likely to generate the theatre of contrition we so much enjoy when a committee gets its teeth into a public policy cock-up. There was no civil servant mumbling that ‘with hindsight we accept that contracting out women’s services to Jack the Ripper Plc has delivered a less than optimum outcome’, but rather a line-up of successful white middle-aged executives well used to having their voices heard.

Indeed some witnesses seemed prone to forgetting who was in charge. Committee chair Louise Ellman (Labour) had sharply to remind the insurers that they weren’t speaking to the Ministry of Justice. Ellman was even sharper when Craig Budsworth of the Motor Accident Solicitors Society tried to open the session by correcting a point of fact rather than waiting humbly for a question.

Contrary to some expectations, the inquisitors seemed reasonably briefed, and not just by one side. Both Ellman and Karen Lumley (Conservative) even seemed to have a grip on the civil litigation reforms. Jim Dobbin (Labour) probed on the quality of medical diagnosis.

But, as far as the lawyers were concerned, the bad cop was Graham Stringer (Labour), who dismissed with old-school parliamentary sarcasm the argument that Britons are more likely to suffer whiplash than other Europeans because of the congested state of our roads.

Stringer was responsible for more laughter when his questions prompted Ritchie to reveal that the clinical evidence base for whiplash is based on experiments on US troops in the 1960s ‘who were put into cars and crashed in to walls to see the effect’. He did not say if any went on to sue Uncle Sam.

A fair hearing? In the current climate of opinion it was probably as good as the lawyers could have hoped for. One hopeful sign was a loaded question from Ellman about fair access to Number 10. Desmond Hudson, the Law Society’s chief executive, managed to get in the last word with a warning about legislation ‘based on lobbying by one side only’.

No doubt we shall soon see if anyone was listening.

Michael Cross is Gazette news editor

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John Hyde
Friday, 14 June 2013

I was a reporter covering Canary Wharf when Lehman Brothers folded.

As a journalist, it was one of those days you dream about – the disgruntled workers willing to tell you everything, the imagery of the staff leaving with hastily packed boxes. (We even found out the local strip club had its best ever day’s takings, a nugget of information that almost certainly didn’t find its way into the Financial Times.)

The abiding feeling was one of shock – this gigantic bank, enclosed in a great glass tower, was surely too big to fail, we thought. Even as those gloomy bankers headed through the revolving door for the last time, the question most were asking was, how did a company so big manage to collapse so suddenly?

It was a salutary lesson that nothing is sacred in business. Which is why it was little surprise to me to hear that a good 20% of law firms in serious financial difficulties come from the top 200.

The release of the news appeared inadvertent on the part of the Solicitors Regulation Authority, truth be told. Executive director Samantha Barrass told the board 160 firms were in ‘intensive engagement’ and it was only when a board member let slip the 20% figure that we realised the scale of the issue.

We’re talking around 30 firms with hefty turnovers and presumably a decent number of staff. If even a handful of the intensive engagements turn into interventions, the cost is going to go through the roof.

There is a sense that the SRA is chasing its tail with regard to keeping a lid on financial security of firms (and the subsequent protection of clients).

Earlier in the board meeting, Barrass announced a mass health-check of some 2,000 firms that might be feeling the pinch from legal aid cuts and civil justice reforms. It’s an idea we’ll put in the box marked ‘well-intentioned but ill-conceived’.

There may well be some at-risk patients who want regular contact with their doctor to pick over the bad news, but surely more will want the time and freedom to concentrate on getting better?

These firms are going to be emailed asking for detailed financial information. What the SRA will then do with the info – not to mention how it will find the time and resources to analyse 2,000 responses – is unclear.

The firms in question face an awkward choice: they can respond in full, using precious hours to outline exactly what trouble they’re in and invite a knock on the door from the regulator. Or they can tell the regulator to mind its own and invite the accusation they have something to hide.

I’m sure the SRA wants to do best by solicitors – they’re not the monsters our comments section would have you believe and there are genuinely talented people in charge. If anything, they need more help. The government has pulled the rug out from under solicitors and almost seems to be relishing the chance to kick a few to the kerb.

Now the SRA (and the profession as a whole) is left with the job of propping them up, it’s high time more financial support came to help it carry out the job. They should be banging the door of government to request some leadership and support on this issue.

When some banks threatened to join Lehman Brothers on the scrapheap, the government stepped in to bail them out.

With so many big firms in trouble, the profession has been left to fend for itself with just the SRA left to administer the plasters. The regulator looks to be in danger of venturing out of its depth.

John Hyde is a Gazette reporter

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Michael Cross
Tuesday, 11 June 2013

Chris Grayling is right. Not, of course, over his plan to remove choice of representative from legal aid clients, which flies in the face of his government’s whole strategy for public services, let alone our sense of justice. Where the secretary of state is on the button is his offensive this week against the European Commission’s proposed general data protection regulation for business.

The new regulation is expected to come into force in 2015, replacing the 1995 Data Protection Directive, which the 1998 Data Protection Act implements in English law. The aim of the general regulation is to standardise data protection regimes across Europe, removing barriers to business and improving protection for citizens. However Grayling has said it is evidence of EU officials ‘not living in the real world’ and being ‘completely oblivious to the potential consequences of what they are doing’. This is rather milder language than that of Rohan Silva, the prime minister’s senior policy adviser, who recently described the regulation as ‘completely demented’.

Surely a bit over the top? Surely when our data is being picked over without our consent by everyone from dodgy PPI claims managers to the US National Security Agency we should be welcoming any new international protection?

Alas, no. The new regulation will have zero effect on security services and not much more on claims management cowboys. What it will do is impose new burdens on Europe’s faltering knowledge economy, including in a sector, the emerging reuse of so-called ‘big data’, where the UK has a comparative advantage.

The biggest problem is with the regulation’s superficially most attractive innovation, the so-called ‘right to be forgotten’ by corporate IT systems. Apart from the administrative burden, it would have a chilling effect on start-up businesses whose model depends on the reuse of anonymised data created by individuals’ quotidian interactions with social networks, business and government.

While there’s no doubt been too much hype around the economic potential of ‘big data’ it seems foolhardy for Europe to impose on the sector an equivalent of the 1865 Locomotive Act. You remember: the one with the red flag.

Michael Cross is Gazette news editor

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Rachel Rothwell
Monday, 10 June 2013

At the end of July, the current protocol for low-value road traffic accident claims will be extended to claims worth up to £25,000, and new protocols will be introduced for employers’ and public liability personal injury claims – draft copies of which have been published. New fixed recoverable fees for claimant lawyers, both within and outside the new and extended portals, have also been published.

But what about defendants’ costs?

Claimant lawyers have been pushing for fixed recoverable costs for defendants for some time. If claimants are restricted in the level of costs they can recover from defendants, why shouldn’t the same be true the other way round? Despite the new qualified one-way costs shifting regime in personal injury, there will still be circumstances (for example, when a claimant rejects a defendant’s Part 36 offer) where the claimant will have to pay some of the defendant’s costs.

Claimant representatives argue that it is only fair that claimants should have certainty over what these costs will be. Knowing the extent of adverse costs exposure would also be a big help to after-the-event insurers in setting premiums at the appropriate level. Sir Rupert Jackson recommended setting fixed recoverable costs for defendants in his Final Report, back in January 2010. And now, it seems, it is actually going to happen.

As the start date for the new protocols approaches, the Ministry of Justice has indicated that it is looking at options for setting fixed costs for defendants – and there is an expectation among industry experts that this is definitely going to happen. But it will not be straightforward. What level should these costs be set at? What data is available? Should the costs be staged? How will the costs take account of the point at which a claimant rejects a Part 36 offer – as the claimant may only be liable for costs after that point? All this must be considered.

In terms of the level of the fees, the claimant lobby would argue that defendants’ recoverable costs should be lower than the (somewhat meagre) sums available to claimants, because defendant lawyers usually get involved at a later stage than claimant lawyers, and the burden of proof lies with the claimant to prove their case. But no doubt defendants will be concerned that too low a fee would put them at a tactical disadvantage compared to claimants.

How precisely the defendant fees will operate, and what level they will be set at, remains to be seen. But given that they will be coming under intense scrutiny from both sides, let’s hope that they will be based on proper data and analysis, with transparency over how they were worked out.

Rachel Rothwell is editor of Litigation Funding magazine, providing in-depth coverage on costs and the financing of litigation.

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John Hyde
Thursday, 6 June 2013

In a former life I was an entertainment writer. I interviewed Steve Coogan and Sir Cliff – I even went to a Justin Bieber concert (my hearing is still suffering from the screaming – not my own I should add).

I was great fun at dinner parties as I recounted stories of the latest star to have crossed my path – my friends would sit, enraptured, by tales of the Cheeky Girls and Jodie Marsh, like five-year-olds watching Jackanory. Sadly, those days are gone.

These days I bore people about legal services regulation, which is like kryptonite to any normal conversation.

As my long-suffering wife, who’s contractually obliged to listen to me, puts it, it’s all just letters: LSB, SRA, BSB, OMG, etc. (admittedly the last one comes up more rarely now I'm not a showbiz hack). Trouble is, there’s a really intriguing story here of hubris and power struggles. It is like an extended version of The Apprentice, with everyone jostling to survive the cull and each desperate to prove their worth.

As with Lord Sugar’s show, there are just too many legal regulators to start with. The Legal Services Act spawned this nest of regulators to cover solicitors, barristers and all other legal service providers. Looking over them is the Legal Services Board, often dubbed with the misnomer ‘super-regulator’. This oversees each of the minions as well as setting up the Legal Ombudsman and the purveyor of useless waffle, the Legal Services Consumer Panel.

Somehow, solicitors have ended up in one of the most regulated professions in the land – and they’re paying for it. The act was passed in 2007, and the profession has moved on since then. It’s an uncertain time, with banks uneasy about lending to law firms and many senior partners looking longingly at exit door.

Do we need so many regulators? Clearly not. With consumer watchdogs now firmly in place, it’s difficult to see what the LSB actually does, aside from produce often impenetrable reports. Even the government doesn’t seem to care about it, having ignored its opinion on referral fees and will-writing regulation.

The Solicitors Regulation Authority and Bar Council are happy for it to drift away, like a pacemaker stepping to the side of the track to allow the proper runners to race properly.

But if this week is anything to go by, it won’t go without a fight, having started a ‘formal investigation’ into relations between a representative group (Bar Council) and regulator (BSB) on the cab rank rule.

Quite what the purpose of the investigation is, I can’t quite make out, but it’s clearly a sign the LSB wants to flex its muscles. If it is to disappear, it will go down fighting. Now the government wants a root-and-branch review of legal services regulation, perhaps ending up with a sequel to the LSA.

My advice? As my wife invariably tells me when I start wittering on using legal letters, less is more.

John Hyde is a Gazette reporter

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Eduardo Reyes
Wednesday, 5 June 2013

‘First you've got to get mad!’ The words of Peter Finch's character in '70s film The Network.

Judging by the stunning attendance at yesterday's Save Legal Aid demo outside the Ministry of Justice – to coincide with the end of the MoJ consultation on price-competitive tendering – you already are.

Mad isn't enough though. You'll probably sense or know that by now - you're clever.

You may also have spotted that although calls for solidarity from the socialist lawyers group, the Haldane Society, got applause, a general strike is not in the offing, and the society has no parliamentary party or MPs.

Proper protest that presses the buttons of hard power has been late coming to this issue. In fact, its arrival can't even be heard if you put your ears to non-electric tracks of public discourse.

Don't blame your professional bodies for that - I don't want to live in a country where the bar association decides the government of the day. But you have options.

If as an individual you are mad about what’s poised to happen to criminal justice, here's what to do - and believe me you don't have much time.

Step 1: go online and print off a list of the 60 most marginal parliamentary seats in the country going by 2010's results (and any seat that includes a Cabinet member in the top 120).

Step 2: work out which you are nearest.

Step 3: from the website of their local paper, or any other source, work out what's making people cross in the constituency.

Step 4: make contact with groups who are cross about those issues. Say you'll go online, deliver leaflets, knock on doors - anything to promote this cause that threatens to make the local MP unpopular.

Step 5: having started doing this (definitely including leaflets, as physical evidence looks good - hell, donate to these causes too), let the MP and their local party know why you were moved to make common cause. That too has to happen quite quickly.

Step 6: make all your engagement on this emotive issue very, very emotive. Carry on doing it.

All this may sound a bit bare-knuckled - and obvious (strangely, though obvious, it is not being done). But after covering debates on legal aid, and having spent 20 years in a party that's one half of this coalition - the half that was once good at winning by-elections - I can tell you this.

If you value what's left of legal aid - because it supports the kind of society you believe in, then it's time to recognise that the time for nice chats with ex-lawyers in the Commons and Lords is over. Those chats didn't do it. The campaign supremos and election agents didn't notice.

As poet Adrian Mitchell wrote, ‘sorry bout that’. I think the government's mind is made up on this one.

Getting mad was a start. But the arithmetic is currently firmly against legal aid's supporters, who have already lost so much. If the heat is felt in those 60-120 seats, that may change.

Otherwise, goodbye access to justice. You have precious little time to change that outcome.

Eduardo Reyes is Gazette features editor

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Michael Cross
Tuesday, 4 June 2013

I don’t expect outpourings of sympathy, but spare a thought today for the Ministry of Justice officials charged with reading responses to the department’s consultation ‘Transforming Legal Aid: delivering a more credible and efficient system’. (Yes, that’s the title of Chris Grayling’s proposals to chop £220m by introducing price-competitive tendering and other measures.)

Call me a gullible sap, but I don’t expect the officials simply to hit ‘select all’ and ‘delete’. Rather, they will painstakingly extract all points considered relevant and pare them down to bare essentials and collate them in to a summary to be published alongside the official response. Finally, they will edit this down into a red-box version tailored to the secretary of state’s attention span.

Naturally, positive feedback is more likely to survive the editing process.

In theory it’s possible that Grayling will confound expectations by accepting the unanimous expert criticism of his plans but I don’t know anyone who seriously expects a U-turn. In fact I don’t know anyone who sees the exercise as more than a box-ticking gesture, a chore that has to be carried out so that a minister can deploy with a clear conscience the words ‘the government has consulted widely…’.

Even some senior ministers seem embarrassed by the sham. Hence the interest around Westminster in the modish concept of ‘wiki government’, the idea of seeking public opinion, ideas and contributions throughout the stages of a policy cycle rather than just in response to a minister’s brainwave.

Earlier this week a report from the House of Commons Public Administration Select Committee enthused about ‘open source’ policy as a way of ‘embracing a new relationship with the citizen’.

There were important caveats. First, it is essential to integrate ongoing public engagement with the policymaking process, not run it as a rival stream. Care must be taken not to give disproportionate weight to inputs gathered through trendy online methods. And, most important, ministers should not abdicate leadership by thinking they can outsource policymaking.

To be honest it’s hard to see how any wiki scheme could bridge the apparently irreconcilable gap between the justice secretary and the legal profession on the current legal aid proposals. But it might have toned down some of the dafter ideas, explored the assertion that the public had lost faith in legal aid – and perhaps cut the need for useless pen-pushing in Petty France.

Michael Cross is Gazette news editor

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Catherine Baksi
Friday, 31 May 2013

‘I don’t believe that most people who find themselves in our criminal justice system are great connoisseurs of legal skills.’

The words of justice secretary Chris Grayling in his interview with the Gazette last week defending plans to remove the ability of suspects to choose their solicitor, prompted much criticism.

Those criticisms reflect what many felt was arrogance in the assertion that those who get involved in the criminal justice system are essentially ‘too thick to pick’.

Grayling clearly has a low opinion of the intellectual ability of former parliamentarians including Jonathan Aitken and Jeffrey Archer. And indeed Ribble Valley MP Nigel Evans who was arrested on suspicion of rape.

His remarks ignore the fact that many people who are arrested and face trail are not guilty of any offence, but were simply in the wrong place at the wrong time.

To my mind they also demonstrate his lack of knowledge of the basic realities of the system that he is trying to transform.

Many people who use the services of lawyers, do so infrequently during their lifetime - generally when they move house, get divorced, when they prepare a will or a member of their family dies.

It’s fair to say therefore that the vast majority of the public are not ‘great connoisseurs of legal skills’.

But it is a fact that a large amount of crime is committed by a relatively small number of recidivist offenders, who for a multitude of reasons have been unable to break the spiral of offending.

That group's members come into frequent contact with lawyers and are, in fact, probably the finest connoisseurs of legal services. If anyone wants to know who the best briefs and worst briefs are in London, a chat with the residents of HMP Brixton or Wandsworth would tell you all you need to know.

How can it be that changes that could have such a fundamental and damaging impact on the criminal justice system and the rule of law have been designed by civil servants who seemingly lack understanding of how the system operates and are promoted by a uninterested and ill-informed secretary of state?

Catherine Baksi is a reporter on the Gazette

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John Hyde
Wednesday, 29 May 2013

When I were a lad, the trains were genuinely horrible.

They were dirty, usually late and (in my corner of Essex at least) they had manual doors so you could get on board while the train was still moving.

It always strikes me as odd that we hear calls for the renationalisation of the railways, as if turning the clock back would somehow rekindle the set of Brief Encounter rather than the ever-present smell of pee that came with British Rail trains.

This thought came to me when I was asked onto LBC radio to try to explain the government’s rationale for privatising the courts.

A ‘leaked’ government memo on the future of our courts system had found its way into national media, outlining that essentially our courts were up for sale to the highest bidder.

The government quickly backtracked on the story, in a classic example of ‘suggest the worst-case scenario so the middle-ground outcome doesn’t seem so bad’.

LBC wanted an alternative point of view to the vast swathes of outrage and exasperation at another disastrous attack on the legal profession. My first instinct was to join the protestors, but it did make me stop and ask: what exactly is wrong with privatising our courts?

Opposing government plans for the justice system at the moment is like playing that game at the seaside where you bash the crocodile. Once you’ve dealt with one vicious-looking beast, another pops right up.

But what if Chris Grayling has a point on this one? Just what is so bad about allowing a private company to run our courts?

Like British Rail used to be, our courts system is an outdated, dysfunctional mess. Cases are routinely delayed, the buildings are often decrepit relics, and the experience of witnesses and victims is often harrowing. I’ve seen for myself victims having to face criminals in the public waiting area as there is too little space for them to be kept apart.

Documents are reported to disappear regularly, office hours are limited and have you tried to actually call a courtroom recently? You’ll be waiting a while.

Courtrooms are woefully ill-equipped for modern-day use. Technology is limited to a few sparsely-placed plug sockets and the chances of W-Fi are virtually nil.

For this service we pay roughly £1.7bn every year – a significant chunk of the Ministry of Justice’s £7bn budget. Rather than ask why we should let a private company, should we not be wondering why continue to leave such an important job to a government department that seems so incapable?

Who is to say a private company would do any worse? At the moment HMCTS is unlikely to face repercussions for a poor service other than a slapped wrist from the public accounts committee and the odd damning annual report.

Bringing in a private company might make them accountable and required to provide a good service if their contract is to be renewed. Fail and you can expect to be turfed out – how can that be bad for performance?

And ultimately, there is not a bottomless pit for Grayling to dip into – indeed yesterday the justice secretary agreed to yet another 10% cut from his budget in 2015/16. That is roughly the equivalent of double the savings realised by cutting criminal and civil legal aid. It has to come from somewhere.

Instinctively I feel it is wrong to privatise the courts system, purely because they exist for justice, not profit.

I’m not naïve enough to think some private contractors will not cut corners or engage in bad practice. But opponents are in danger of seeming to blindly oppose any MoJ proposal purely because it emanates from Mr Grayling. If he’s wrong on this one, then prove it.

John Hyde is a Gazette reporter

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Rachel Rothwell
Wednesday, 29 May 2013

So, nearly two months on from J-Day, has any brave soul attempted to do a damages-based agreement (DBA) yet? Thought not.

The only one I have heard about was mentioned by a delegate from a large national firm at a Westminster Legal Policy Forum event the other week – and he said that it was only after having actually tried to set up a DBA that he realised the true extent of how terrible the DBA Regulations really are. I believe he abandoned the attempt.

DBAs are not expected to be taken up much in personal injury – the way the rules work out, they have ended up as ugly friend to the altogether more attractive conditional fee agreement.

But what about in commercial? Here, DBAs were supposed to be adding to the smorgasbord of mouthwatering funding arrangements intended to tempt the palates of different types of clients, depending on their appetite for risk-sharing with their lawyers. But the way the rules have been drafted has turned the stomachs of the solicitors.

Now, at least, the Ministry of Justice is finally on the case. It knew about the problems with the regulations before it laid them before parliament, of course, but it was already too late (because of parliamentary timings) to do anything about them. Now, officials have begun meeting with litigation stakeholders and experts with a view to amending the rules – and this time, getting it right.

Despite the false start, hope is beginning to circulate among some in the commercial litigation sector that this second draft of the regulations may ultimately work to lawyers’ advantage; because, having messed up so impressively the first time round, this time the MoJ may actually listen to those who know what they’re talking about.

One of the big issues with the Regulations is the total confusion over whether or not they actually allow ‘hybrid’ DBAs, whereby a DBA is combined with another method of funding, such as a reduced hourly rate. One industry stakeholder who met with the MoJ last year, before the Regulations were produced, said an official had told him the rules would allow a ‘partial DBA’, which would be the equivalent of the arrangement allowed under a partial CFA. But that is far from clear from the rules that were produced.

As the MoJ now focuses on the hybrid question in particular, commercial litigators are pushing hard for the greatest flexibility possible to be built into the rules – in an unambiguous way. It could be that the end result is even more flexible than what had originally been intended. Proponents of the flexible approach also have the backing of senior figures including Mr Justice Ramsey, who - as we report in the June edition of Litigation Funding - recently spoke out in favour of a range of ways in which DBAs could be part of a combined arrangement.

Those in the know tell me that the amended DBA Regulations are unlikely to come into being before October. But the signs are that they should be worth the wait.