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Why too much cost cutting could damage the future of your firm

Thursday, 21 January 2010 Significantly reduced fee income made cost cutting essential in many firms, as partners responded to deep recession by making hard decisions. However,...
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How to make your legal practice stand out from the crowd

Thursday, 21 January 2010 There is a scene in the US television drama Damages, where Ellen, the bright young lawyer, is asked to undertake a straightforward manslaughter case, ...

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E-marketing: how an electronic newsletter can maintain client care

Realistically, it is not possible to keep in close personal contact with all your past clients. But in the current competitive market it is essential to show them that you care. I hear from my optician, my dentist, and even my local garden centre more often than I hear from my solicitor.

Key tax issues to consider when leaving an equity partnership

Last week we covered general liability and other issues to consider when leaving an equity partnership – in this article we concentrate on the tax consequences. When a partner leaves a partnership, for whatever reason, it will trigger the cessation rules for income tax purposes. There could also be capital gains tax issues as well as other financial considerations to be aware of.

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Commuting – a cold comfort
Martin Langan
Friday, 05 February 2010

I work from home most of the time, but when I call my lawyer clients they are almost invariably in the office. All that changed during the recent cold snap, when heavy snowfalls made travelling very hazardous. Suddenly, lawyers up and down the country were logging onto their networks from home studies, dining tables and garden sheds.

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Coping with bad publicity
Alastair Moyes
Tuesday, 02 February 2010

The ongoing debate about complaints and dissatisfied clients raises the issue of bad publicity and how to deal with it. Given that there are a number of websites that collect complaints and achieve Google rankings, is there anything a firm can do?

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Don’t stereotype your support staff
Masked IT Man
Friday, 22 January 2010

Tube journeys in London are a wonderfully varied experience. One minute you are chatting to a friendly tourist about where Harrods is, the next you are wondering if the enormous person who has parked themselves next to you has bought two tickets, to cater for the fact that they are taking most of your seat space, along with their own.

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