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Lack of empathy is just the tip of the Ice-Berg. I know first-hand of a rape victim, who's letter informing them that the CPS would not be taking their matter further, was then addressed and sent to a WITNESS rather than to the victim. And so unknown to them, the victims remained walking around still nervous and waiting to hear an outcome, which they then did around a week or so later from the WITNESS not the CPS, which was naturally to the victims utmost distress and embarrassment. You just can't get the competent services these days.

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