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I have just read this article, my mum is going through the same thing, with DWP been 4 months now and they keep asking for moreinformation , they have been given all tthe information from the banks and yet they are still requesting more. We're going round in circles there is no more information,it was January 2016 they received all the bank information and yet we have received another letter from DWP wanting more info. Banks don't tend to keep records going back more than six years .