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I've noted a few of these comments - I believe that I had PPI on a NatWest account but having written to the bank for details of my accounts, they wrote back to me to say that they weren't obliged to release that information to me so I can't even complete the claim form as I don't know which accounts, if any, were affected and I don't have account numbers either!
That may be why these claims companies are still going as a lot of folks like us just give up!!

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