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Most people want a decent, workable online system, and don't want to have to go back to paper. It is crazy that in the 21st century so much of this is still done on paper. So the aim surely has to be to get to a point where this system works well enough for everyone.

The person currently in charge of CCMS at the LAA was appointed part way through the process, and inherited the system as originally launched. This person has been given the job of turning a terrible system into a workable one. It's still not there yet, but it is moving in the right direction. The people who deserve the blame are the ones who launched the original grossly inadequate system on the profession.

It seems that the problem this week is with the MoJ's online portal, not with CCMS itself. That is little comfort to anyone trying to access the system, but if we are going to assign blame, let's at least make sure we assign it in the right direction.