Report comment

I have been arguing with the LAA ever since the system was introduced that it is not fit for purpose. In addition to the technical problems which have plagued the system throughout the time it has been in operaton, it is clear that when it was designed it was done so with a view to it benefiting the LAA, with the needs and practices of the suppliers being secondary. Furthermore it was designed with the technology of the time in mind, but technology has moved on since then. To be told, as I have been, that there will never be any improvement in the speed that it takes to access the portal and navigate the system is unacceptable to those of us whose time is money, particularly when the amount paid for that time by the LAA is a pittance!