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I am impressed by this initiative and hope they can couple it with some IT driven workflows - together that really would be ground-breaking. Despite the nay-sayers I wish them well as recognition that some legal services are capable of a commoditised delivery is long overdue. It need have no impact on customer service nor maintenance of relationships and is of benefit to both parties in a matter/transaction - the client and the law firm. Fixed price litigation is the hard one but thankfully there are many working examples in the commercial sector. Finally, it appears the industry has recognised that prices are market driven and not subject to some arcane externally applied 'service'. Simplification is all.

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