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With a few exceptions the above comments focus on Solicitor needs not customer needs. Quality Solicitors are reacting (albeit rather late) to customer needs. Compare Legal Costs launched to give buyers access to fixed cost legal services and we have firms across the UK doing just that. The Co-op, Riverview and now Quality Solicitors have adopted a fixed costs strategy. Who next? Which firms are going to risk playing catch up? We have said this before in many forums, the new competition will force change which will kill the hourly rate. Fixed cost will be a USP for early adopters.
Michael Welsh
Founder Compare Legal Costs