Report comment

using one example, I had a case where the insurers genuinely offered £7500 to settle where the claimant ultimately received over £180,000
Or the one where the insurer offered £35,000 for a claim that settled for over 7 figures

So Mr Dalton- how would you propose to deal with such a claim to ensure such a claimant was properly dealt with rather than just an offer of 'treatment'?

Perhaps we should introduce an element of strict personal criminal liability for the directors of insurance companies that knowingly or recklessly 'under-settle' claims -that might concentrate minds and lead to a realistic approach from the insurers

Are there any figures on how many claims insurers under-reserve and have to scrabble around finding money when they fail to assess properly-surely there will be a record somewhere ???