Report comment

My understanding is that the Claimants were in the cool off period and therefore could not be sued for breaching the terms of the CFA. It will be interesting to see if the appeal court considers that the administration of justice will be served by allowing compensating insurers to contact client's direct once a CNF is submitted. These reforms have badly damaged inter party relations to a significant degree in my view and to condone this type of behaviour (expressly or impliedly) would cause chaos. Haven contacted one of my client's 3 days or so after the CNF had been submitted. They offered my client £2500 and told him his solicitor would take 50% of his damages. This was of course untrue and I wouldn't do that to any client- especially since this particular client was my father in law!