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Just curious, if in the unlikely event, what the ramifications were in the unlikely event the appeal was unsuccessful?

Based on what I have read,(Please note I work at one of the main insurers), although there is off the top of my head I believe there is provision for the exchange of information under DPA to allow the progression of the client's claim, but not however to use the information to contact the client directly.

Have the relevant regulators been contacted iro the alleged conduct of the insurer as I would have thought the alleged actions are breach of not only the ABI code of practice (voluntary I know) but more importantly TCF in regards to the FCA and the ICO on how the company in question has complied with or not in relation to the DPA?

Furthermore, I assume those running the PI Portal have also been informed?

I have a suspicion, which even though I work for an insurer I hope I am wrong, that the judges will uphold the appeal. As although I understand the position of the solicitors in this, the contract is between the firm and the client.

It is also possible they may argue that 7 days is too short a time for a client to make a decision and that waiving the right to the cancellation period may not be beneficial to the client either as it could be argued that the period should be 14 days and that the firm cannot start work until the cancellation period has expired to prevent the consumer suffering a financial loss.

Just my 2 cents :)

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