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Jackson, you are quite correct regarding thank you letters. Unsolicited solicitors' praise is the best sign, after local support and referrals that is. Still I never had a thank you letter from an HMP so I guess the type of work and of client is also a factor. My conveyancer was receiving them all the time. Denise Midgley/Lewis was great and very, very thorough, well liked and appreciated within and outside (outwith?) the practice.

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