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All savvy clients know solicitors are good for a claim because they are insured so it is tempting to play on vulnerability and require the earth for minimum investment safe in the knowledge that if it all goes wrong, the insurers will pay up.
I am not saying this is what the lady in this case did, but "just saying" watch out and make sure to limit the retainer in writing. Even more important do not forget you limited the retainer and allow yourself to be drawn in to more than you agreed to do without first extending the retainer in writing and revising the cost estimate.
Having been "had" in the past I just want to share this with the unwary, or inexperienced, or those desperate to put the interests of their clients first!

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