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I bet that if Mrs. L had charged separately for looking through the rest of the file, Mrs M would have been the first to complain and to refuse to pay. "I didn't instruct you to do that!!! I told you to draw up the order and nothing more!!!. I'm off to the Legal Services Ombudsman via 113 Chancery Land and the SRA and SDT. You haven't heard the last of this".

Congratulations to Mrs. L. for standing up to her.

And would Mrs. M. not have been estopped anyway as agreement had been reached, even if it needed to be enshrined in a court order: Horton v. Horton [1062] 1 QB?

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