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Paul: I'm genuinely interested to hear from those who have had an overall good experience with CCMS Billing and have found ways of using the system well, because such users appear to be few.

Have these been family fixed fee matters or have you input hourly rate matters also? The system works reletively well for fixed fee matters. Albeit the amount of screens you have to get through before you can even start inputting actual costs is unnecessarily cumbersome, and certainly (from feedback and in my experience) isn't as user friendly as most external software.