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It sounds like a nice idea in theory and Susskind has been harping on about it for the last 15 years. However, I don't see that it is going to be workable.

From the off, it will require a massive investment in IT systems and training of staff. Where is that money going to come from? How will it that investment pay-off in the long term? As one comment already said, this would be basically nationalising civil litigation.

And what about the end game for litigants? Are they going to be satisfied when their claim, worth as much as £25,000, is rejected by email or Skype? I would imagine there would be far more willingness to appeal decisions delivered in such a way.

There would likely be a market for lawyers involved in appeals - imagine the satisfaction of overturning the decision of a faceless, overworked, over stressed DJ. Assuming of course that the government don't interfere with the appeals process to make them less attractive - that's probably being worked on somewhere already.

Are lawyers really that expensive? Or to put it another way, aren't insurance companies making enough profit?