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If only the LEO really was like the FOS that really pay lip service to complaints (particularly on Legal Expenses Insurance), I would be happy knowing there was no way my clients whinge-y complaints are not going to be upheld.

The FCA are absolutely stars. Not only do they fight for their clients rights to take away lawyers work (circling like Hyenas on a wounded Claims Handling Society), but they don't seem to either cost anything to belong to and they don't have nay interest in what the FOS are doing.

They are to my mind a proper 'professional' body.

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