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Thanks for that, Anon 11.50 and I entirely agree. Once you have told the client all that you know, and the consequences of an acceptance or a rejection, you've done your job. But who can say a case is definitely worth more than £250,000 until it is worth well over £300,000, when the client has been offered £249,999.99?

And a lot of firms are under a good deal of financial pressure. What if their PPI premium is up for renewal next month? These things don't come along in a vacuum, there is always a context and pressures, usually financial, like gravity have a role too.