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Before I read the 25 comments I knew what was coming......"we are lawyers, people don't complain, what we do and say is right 100% of the time and we are untouchable ?" Get in the real world please. For example; FOS has been out there much longer and I get their leaflet all the time with banking stuff. I repeat - if you are a good firm, with happy customers what are you worried about ???

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