Report comment

Please fill in the form to report an unsuitable comment. Please state which comment is of concern and why. It will be sent to our moderator for review.

Comment

At present, it is far from functioning properly and I see that 70% of those questioned by Resolution are regularly experiencing problems.

By way of example, a colleague completed an application yesterday and was logged out twice during the application. On logging back in for a third time, he used the “fast forward” button within CCMS to get back to where he was working only for the system to hang for several minutes. A system error message was then displayed. He logged back in and upon trying to “submit” the application was again logged out. The application was successfully submitted after 4 errors in the same application. If, as the LAA claim in the article, it is “functioning as intended”, then they probably need to change their expectations somewhat to something a little more reasonable and realistic.

Presently, we have had no days with a properly working system in the run up to the mandatory date. Five further working days is wholly insufficient.

I agree entirely with Resolution and invite the LAA to delay mandatory use until we have had a longer run-in period with a functional system. Alternatively, we can predict LAA phone meltdown commencing 9.00am on 1 April 2016.

Your details

Cancel