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What was her "supervising solicitor" doing? He should at least have asked for regular updates and had a look at the file occasionally. That is what "supervising" means isn't it? I totally agree that when we have less experienced colleagues working to us we must encourage them to trust us enough to tell us when they have made a mistake without fear of some terrible retribution. I do think DLA Piper and its HR director have something to learn fom this.