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How funny is the post at 2.01pm? Haven't stopped laughing all morning. Thanks for that. Leaving aside the humour the point resonates with me as a small business owner. The way people search out law firms may have changed through social media / pay per click and telesales etc but at when push comes to shove the most important person in the process is the client and the best referrals are word of mouth and repeat clients. I would however be interested to learn a little more of how the ranking and rating system works before criticising the idea

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