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Dominic,

Quite: does anyone remember the case involving a well known insurer and their practice of repairing the vehicle at price £a but charging £a+n% which was described as 'somewhere between very sharp practice and fraud'?

While we're all 'hating'(as the youth apparently would say) on the ABI why don't we get MASS etc to publish stats of the number of cases where FD is alleged and the number of cases where it is found?

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