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My advice to solicitors is simply to get your paperwork in order, ensure letters of claim etc are not generic / cut and pasted and ensure the claims are introduced in a LASPO compliant manner. And then let the tour operators have it with both barrels.

My firm sent out one letter of claim to Jet 2 and then received a hyperbolic generic letter back from Jet 2 warning me of everything from cold calling, to the referral ban, to my SRA principles etc. And all after the submission of one claim!

I would rather they didn't show up but I'm not l worried about the SRA "knocking on" and neither should anyone else for that matter providing they abide by the Rules.



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