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Of course they should Anon 10.47. Then the insurer should refuse to pay the stage 1 costs a second time on the basis that the claimant has been paid them already.

It would also be nice if they refused to deal with the second firm until the first firm had been contacted and had been able to establish their lien on the costs - Chifuntwe applying.

Early stages of the protocol are like the wild west sometimes with Claimant rustling!