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Anon 9.56

And that is precisely why these proposals should be supported. No need for indemnity insurance, no third party saying fees are too high....
In fact, what is being created is a true market in "legal services", where yes, the customer decides what they want to pay for what "package". If the customer wants PII included then it can be included at a proper price....unlike now where it is effectively free.
Make no mistake, this is not what I want....but it is what our rulers and indeed the customers want....so let them have it. Personally, I preferred professionalism ie a given reward for a standard of service and conduct.....but that became unfashionable and the Law Society did not even fight for it, indeed was complicit in its destruction.