Report comment

I think Chris's comments about quality are very valid. However, there must be merit in addressing both price and quality. Being as clear and upfront as is humanly possible about all legal costs before making a decision to instruct must be seen as a fundamental requirement but so too should a range of operational performance data including external client reviews. We at the Bold Legal Group are working closely with the SLC and other interested parties to try to bring forward an equitable market solution that offers this breadth of objective insight for the whole of the conveyancing market.