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I've been looking into the case closely and this is not about the appellant not understanding the rules but rather he didn't think there was a need to read through them as the Defendants Solicitors had invited him to serve his claim upon them in an email which had been their only form of communication up to that point. He simply assumed therefore it would be in order to serve his claim in this way, thinking service was about ensuring the Defendant received the claim in time, which in this case they did.