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‘The major barrier to change is not the regulatory framework or money but the culture. The big thing that is going to determine what happens to the legal market is the extent to which there is sudden change in the culture… It will be the consumer not liking the way they are getting [a service] and the lawyer not liking the way they are delivering it.’
If that is the case then the culture would change as a result of market forces. Why do they have to keep changing the regulations?
Was there a shred of evidence that the "consumers" did not like the way they were getting their legal services in the last quarter of the last century?