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The key questions are:

1. Does the 'agile' approach adopted by HMCTS deliver results when it is led without vision?

2. Has the Online Divorce solution, which is very good, been delivered at a reasonable cost?

3. Will the full set of systems delivered in 2020 be value for money, i.e. £1.2 billion worth of change, or just a handful of 'wins' here and there?

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