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James Bowers... NHS receptionists are well paid?! Where did you get that one from?

According to the judgment the Claimant went home after 19 minutes because he felt too ill to remain. Had he gone to the reception and explained that his condition was deteriorating and he could wait no longer there may well have been a different result. Ultimately, regardless of timings, he was told to wait. He did not. He didn't tell anyone he was leaving. Personal responsibility has to kick in somewhere.

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