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This is the Legal Aid Agency that has returned an application for legal aid today on the basis that information about my client's income is missing. I telephoned the LAA to enquire about this and the person I spoke to could not understand why the query had been raised, because, as I pointed out, all the requested details were clearly stated on the form.

They haven't got a clue what they are doing. They don't even know why they are doing it.

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