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@Anon 31 December 2018 17.15 GMT

No, I disagree. It's not that lots of people think that Mr Insurance Man is a troll, it's that he delights in posting comments that he's very happy that (honest and genuine) people/fee-earners are going to lose their jobs and that firms are going to close.
As my mum used to say, "If you're not going to say anything nice, don't say anything at all".

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