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How can any agency with a budget of £1.7bn and an additional IT budget of £700m, all of tax payers' money, fail to get the basics right. This is a national disgrace. If it was a private company heads would roll, and without a CBE or knighthood. HMCTS' new Chairman, the so called Prince of Darkness, hasn't got off to a good start, but is this any better than the privatisation of one of his other Chairmanships, the Post Office?

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