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I, and I'm sure many other people, completely agree with you about considerations other than price. I have had a quick look at the site in question and to be fair to them it seems they have many of our concerns pretty much covered (unlike many other legal comparison sites).

Although it quite clearly says it is still in BETA mode it does appear to already feature
- star ratings which I assume would cover "bedside manner" ,competence and quality
-location searches, either entering an address or geo-location(the option I tried)
-accessibility details, including wheelchair access, hearing loops, sign language and good old legal aid

As for small high street firms, I can see it may be beneficial for them and allow them to rank up alongside the Legal 500's, especially if a location search is used alongside ratings, as we know the smaller firms/sole practitioners tend to be more approachable, friendly and attentive, rather than mass production soul less CRM programs on auto.It will also allow them to distance themselves from the QS model and remain fully independent.

As Ms Briscoe alluded to in the article, many consumers are reluctant to enter personal information and await a callback, or only have a small number of "panel members" to choose from.

I suppose we will have to wait and see if the LBcompare.co.uk website is any different, but I know many in my area are already seriously considering signup after the free period.

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