In the second instalment of a regular Gazette feature, Peter Wright cites the NHS and Royal Navy in arguing that your old IT system might not be as safe as you think.
The Law Society must go further than help solicitors meet basic ‘competence’ requirements, providing services to help members develop and progress their careers, Society president Robert Bourns told the annual Law Management Section conference last month.
Efforts by law firms to stand out by defining their ‘values’ and purpose commonly fail through lack of management commitment, the former head of customer service at iconic department store chain John Lewis told the conference.
Ransomware features in half of all cybercrime reports to the police where a business suffers an attack on its computer system, a senior City police officer told the conference.
‘A tower of turnover falls over.’
Law firm marketing should lead on themes which matter to the firm and its people rather than the selling of ‘hard law’, a prize-winning regional law firm advised.
In smaller practices, succession planning is often left until retirement comes into view. That is a mistake.
A solicitor can return from a sabbatical refreshed and brimming with ideas. The experience can leave a lasting imprint on a law firm’s culture too.
Law firms must be innovative with charging structures to exploit rising demand from 5.5 million SMEs.
Professionals are demanding flexible working – and legal employers which have responded claim excellent results