Customer service meeting

Looking after number one

8 November 2021By

Dedicated solicitors remain as client-focused as ever, but the life changes wrought by the pandemic have altered the face of client service for good. Eduardo Reyes reports from the latest Gazette roundtable discussion, sponsored by ActionStep.


View from the engine room

18 October 2021By Joanna Goodman

The Gazette’s latest roundtable discussion, sponsored by Conduent, focused on the role of business professionals and technology in powering profitability and growth in large law firms.


Keeping it clean - Risk and compliance

12 April 2021By

Remote working in the legal sector became ubiquitous overnight. But what have firms done since to control and manage the changing nature of risk, and ensure that they remain compliant?


Hard times - PII roundtable

8 March 2021By

Covid-19 has helped to deliver the hardest market for solicitors’ indemnity insurance since demutualisation more than 20 years ago. Eduardo Reyes reports from the Gazette’s latest roundtable


Roundtable: From high street to cloud

5 October 2020By

Some small law firms are at risk as the pandemic continues to bite. But others are planning for a bright future, using lessons they have learned in lockdown.

Remote working

Lockdown: Protect and survive

7 September 2020By

When Covid-19 is brought under control, what will the business of law have learned about ways of working and the profession’s resilience? Eduardo Reyes reports from the Gazette’s latest roundtable discussion.

Roundtable montage

‘Joint V’ Roundtable: Famous Five

3 August 2020By

There is no rule book on how law societies should deal with a pandemic. So when members looked to the profession’s local leaders for support, how did they respond?