I refer to the letter of 18 May, entitled ‘Loss of faith’. I would like to reassure your readers that we are grateful to Mr Davies for spotting an error in one of the PDF forms on our website which omits to include solicitors on our list of persons that may certify copies of documents.
We have been in touch with Mr Davies to confirm the correct position and to apologise for the inconvenience caused to him. Skipton is taking steps to alter the form, get it reprinted and put it back on our website as soon as possible. I hope faith is restored.
Tim Healy, head of legal services, Skipton Building Society