The 22 October headline ‘Consumer watchdog bemoans focus on prices’ was encouraging: at last someone had understood that cheap conveyancing might not necessarily be good conveyancing. As I read on, however, I realised with horror that the opposite was the case, thus: ‘too great a stress on price transparency without… information [on quality] could mislead consumers into thinking dearer services mean better quality’. Of course there are exceptions, and of course I have an interest, but my experience is that in conveyancing, people generally get what they pay for.

Richard Apley
Solicitor, Richard Wilson Long, Goring on Thames