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Has the burden of regulation of solicitors reached a tipping point?

How do regulators think this idea would work in practice, involving an embittered client, who 'lost' a hard-fought custody battle or a beneficiary under an estate waiting for a legacy?

Is consumerism in the law being overemphasised by our regulators at the expense of other regulatory objectives? What will be the consequences for professional indemnity insurance premiums if solicitors must fan the flames of unjustified discontent?

On the LeO, one eminent lawyer has commented:

"Whatever the rights and wrongs of this proposal, and clients who want to complain will surely do so without multiple prompts, LeO hardly covers itself in glory with its timescales for resolving matters, and this can only add to its workload."

Like with 'Third Party Managed Accounts (TPMAs)', this type of regulation potentially makes parts of our legal system unworkable.

So will the Law Society speak out?