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The 1 in 7 (or 1 in 9 internal 1 in 3!!! external according to Aviva) stats have always been pretty suspect to me. I work in a Claimant firm and run approx. 150 files. I can be pretty much certain that 21 of those are not fraudulent. Which indicates that some firms are submitting 30% fraudulent claims (presumably above because I imagine most people in my position in most firms would also say that their files are above board) or the stats are made up.

It is of course all anecdotal, but working in a firm that has upwards of 20,000 live cases we see fraud allegations pretty rarely (enough that it's still a big deal) certainly not the 2,500 odd that these stats would indicate. Further I am not aware of any trial we have lost in the last 9 years where fraud was positively proved.

Of course as other commentators have pointed out, the insurers have an interesting relationship with the word fraud. They don't actually seem to know what it means. So presumably they are classifying my 21 cases which are not fraud under any kind of legal definition as fraud under their own (undefined) definition.