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IFA's, subject to idiotic regime that influenced the SRA, have shown the way. Yes its difficult times, yes they are struggling to bring younger people through, but the public are not stupid. Nobody likes the whole 'dial 1 for...' big business model. Generally, local people like to deal with someone they know. If as you say you can be 'agile' and keep overheads low, there will always be a place for high street lawyers or networks of lawyers working from home, but sharing regulatory overheads, like IFA networks, such as Excello Law etc.

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