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"...we are again seeing PI firms increasing the cases they take from us." I'm loving the use of the word "take". Turnover was over £11m, presumably all "given" by the solicitors to balance the "taking" process. It's all the costs of roughly 22,000 bog standard Portal claims, for example. In a way it is ironic. Since the first referral arrangements, despite doing all the work and taking all the risk, the solicitors were always the poor relation - the majority of recoverable costs went to the claims referrer. But the majority of their income in turn went to the various advertising companies. Plus ca change...