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Y'know what? So long as the LSB/SRA/LEO are prepared to deal with an absolute raft of complaints like the one below, I'm happy to follow their guidance:

"Complainant: I'm dissatisfied
Respondent: And why is that Mr C?
Complainant: Because... It's just taking too long. And I'm having to fill in loads of forms. My mate had this and it was done in 4 weeks and he got about £28,000.00."

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