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I can say there are some naïve people commenting on here. Never heard of a claimant firm conniving in bent claims? What about all the late notified claims which have been 'farmed' that we constantly deal with. When the Claimants are put to proof, the claim is often discontinued with a costs cheque from the sols office account! Did they genuinely have instructions? If yes, why discontinue and pay costs themselves- very generous of them. This is not a one off- one client of mine has saves into 8 figures a year by challenging late notified farmed claims which then drop off the radar and are never re presented- yes you read that right, a fraud of 8 figures per annum! What about the two separate staged road traffic claims I have dealt with this week, where the solicitors seem to have a common referral source and the claims are connected to gangsters in their area? I know lots I cannot list here as it is subject to ongoing litigation. You cannot believe what goes on until you work in this area- unfortunately there are large minorities of the profession unlike you. Believe it. As to insurers writing direct to claimants to check instructions, this has been necessary due to the massive problems caused by the profession highlighted above. There is no issue with an insurer writing to clarify retainer. You would be surprised how many claimants then call up insurers telling them no, they never gave instructions. Insurers even see cases where the claimant also says he never saw the medical expert. I had one myself where the claimant (after his sols came off record) rang me up and said he had been bludgeoned by the sols into seeing a doctor because they had lied to him about a claim being brought against him by the defendant (lies- he was no fault), after being constantly hassled he went to the doctor where he told him he had suffered no injury, only for the report to say he had an injury and had physio (of course supposedly supplied by a company connected to or giving kick backs to the sols).

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