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We dont need claims management companies. We need a proper system to fine companies who cold call about a potential claim. It should be made illegal to do this and each call should be subject to a minimum fine of £10k.
There is currently no way to trace the true owner of a telephone number if one is called by a claims company. Some of the numbers displayed are computer generated and false. However there is no body to whom one can make a request for the details of the owner of a phone number that is a real number but where the people who answer the call to that number are programmed to lie bout the address and details of the company.
Instead of banging on about reform of prisons it would be much more useful if Truss addressed the real issues and cleaned up the claims industry and got rid of the cowboys. A concerted effort is required.

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